Return & Refund Policy
Return & Refund Policy
Return Window
We offer a 30-day return window from the date of delivery. Items must be unused, unwashed, and in their original packaging.
How to Initiate a Return
- Email us at support@[yourbrand].com with your order number and reason for return.
- We will provide you with return shipping instructions within 24–48 hours.
- Ship the item back using a trackable shipping method.
Refund Processing
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to your original payment method.
Non-Returnable Items
- Items that have been used, washed, or damaged by the customer
- Items returned after the 30-day window
- Personalized or custom-made items
Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately. We will arrange a replacement or full refund at no cost to you.