FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Standard delivery takes 7–15 business days. Expedited options (3–7 business days) are available at checkout.

Do you ship internationally?

Yes! We ship worldwide. Delivery times may vary depending on your location and customs processing.

How do I track my order?

Once your order ships, you'll receive a tracking number by email. Visit our Track Order page to check your shipment status.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused and in original packaging. See our Return Policy for full details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and Apple Pay. All transactions are secured with SSL encryption.

My item arrived damaged — what do I do?

We're sorry to hear that! Please contact us at support@[yourbrand].com with your order number and a photo of the damaged item. We'll make it right immediately.